Is this property management?
No. Sentinel is local owner representation: presence, checks, reports, and decisions within defined limits.
Start here
Start with the question you probably have.
The most common doubts in brief — the full answer is in the panel below.
Can I request one-off help?
Sometimes, as a separately agreed action. A one-off visit does not replace an oversight package.
What happens in an emergency?
Sentinel acts within agreed limits. Above the limit, the decision returns to the owner.
Can Sentinel manage guests or cleaning?
Cleaning and readiness may be part of the agreed scope. Rental or guest management as a business is not.
Detailed answers
Detailed FAQ, grouped by operating area.
Answers are grouped by service fit, access, emergencies, day-to-day service, and contact.
Service Model & Packages
Questions about Sentinel's service structure, package boundaries, and what is/isn't included.
Sentinel is local owner representation: on-site presence, checks, coordination, and reports inside a defined package. It is not concierge, rental management, or open-ended help. If you need steady, clear structure in the service area, the model may fit.
Still unsure
Choose the next page by the uncertainty.
You do not need to read every answer before taking the next step.
Need package comparison?
Use Services to compare Basic, Extended, and Full scope.
Need process details?
Use How It Works to see visits, access, reports, and decisions.
Think the property fits?
Use Contact to start qualification.
Outside scope?
Sentinel may decline when area, expectations, or request type do not fit.